These Customer Terms & Conditions ("Terms", "Agreement") govern the registration, access to, and use of the GlobalERPfy platform, website, applications, software, Document Management System, ERP modules, PLUS features, services, credits/coins, and any other products or services provided by GlobalERPfy ("GlobalERPfy", "we", "us", or "our").
By registering for an account, logging into the GlobalERPfy platform, purchasing or using GlobalERPfy Coins, accessing any GlobalERPfy service, or otherwise using the platform, the customer ("Customer", "you", or "your") confirms that they have read, understood, and agreed to these Terms.
Acceptance of Terms
By registering, logging into, accessing, or using GlobalERPfy, the Customer agrees to be legally bound by these Terms and any applicable policies, rules, pricing, service-specific conditions, and future amendments published by GlobalERPfy. If the Customer does not agree to these Terms, the Customer must not register for or use the GlobalERPfy services.
Eligibility
The Customer must have the legal capacity and authority to enter into this Agreement. If an account is created on behalf of a company, organization, partnership, or other legal entity, the person registering the account represents that they are authorized to act on behalf of that entity and bind it to these Terms.
Business and Organizational Accounts
Where the account is registered for a business or organization, the Customer is responsible for ensuring that all users accessing the account are authorized users and comply with these Terms.
GlobalERPfy Services
GlobalERPfy may provide Document Management, ERP, PLUS features, business management tools, storage, workflow, reporting, communication, integration, automation, and other current or future services. GlobalERPfy may introduce, modify, expand, replace, or discontinue individual features or services at its discretion, subject to applicable law and any specific contractual commitments.
Account Registration
Customers must provide accurate, complete, and current information during registration. The Customer must promptly update account information whenever it changes. GlobalERPfy may reject, suspend, or terminate registrations containing false, misleading, incomplete, fraudulent, or unauthorized information.
Account Credentials
The Customer is responsible for maintaining the confidentiality of usernames, passwords, authentication codes and other account credentials. The Customer must not share credentials with unauthorized persons.
Account Security
The Customer is fully responsible for all activities performed through their account. The Customer must immediately notify GlobalERPfy of suspected unauthorized access, credential compromise, or security incidents.
Login and Access
Access to GlobalERPfy may depend on account status, available Coins, subscription status, applicable service plans, system availability, and other conditions communicated by GlobalERPfy. GlobalERPfy may apply reasonable security controls, authentication requirements, access restrictions, or verification procedures.
User Responsibilities
Customers must use GlobalERPfy only for lawful business and legitimate purposes. Customers must comply with all applicable laws, regulations, contractual obligations, intellectual property rights, privacy requirements, and third-party rights when using the platform.
Prohibited Activities
Customers must not use GlobalERPfy for unlawful activities, fraud, abuse, harassment, unauthorized surveillance, distribution of malicious software, infringement of intellectual property, unauthorized access, security testing without permission, circumvention of system controls, spam, or any activity that may damage, disrupt, overload, or compromise GlobalERPfy or its users.
Customer Content
"Customer Content" means documents, files, records, data, text, images, information, and other materials uploaded, created, stored, processed, or transmitted by the Customer through GlobalERPfy. The Customer remains responsible for the legality, accuracy, ownership, and content of Customer Content.
Ownership of Customer Content
Subject to the rights granted to GlobalERPfy to provide the services, the Customer retains its ownership rights in Customer Content. The Customer represents that it has all necessary rights, permissions, licenses, and lawful authority to upload, store, process, or otherwise use such content through GlobalERPfy.
Customer Content License
The Customer grants GlobalERPfy a limited, non-exclusive, worldwide, royalty-free license to host, store, transmit, reproduce, process, and otherwise use Customer Content only as reasonably necessary to provide, maintain, secure, support, improve, and operate the requested services, subject to applicable law and the GlobalERPfy Privacy Policy.
Responsibility for Documents and Data
GlobalERPfy is a technology service provider and does not assume responsibility for the accuracy, completeness, legality, authenticity, retention requirements, business suitability, or regulatory compliance of Customer Content. The Customer remains responsible for its documents and business records.
Data Backup
Customers should maintain appropriate independent backups of important documents and business data. Unless a particular GlobalERPfy service expressly provides a specific backup or recovery commitment, GlobalERPfy does not guarantee that Customer Content will always be recoverable following every failure, deletion, corruption, security incident, or service interruption.
Data Retention and Deletion
Customer Content may be retained or deleted according to the applicable service plan, account status, subscription validity, storage limits, payment status, termination provisions, and GlobalERPfy policies. Customers are responsible for exporting or retaining copies of data they need before account termination or service discontinuation.
Storage Limits
GlobalERPfy may impose storage, file-size, transaction, user, bandwidth, or other reasonable usage limits depending on the applicable service or plan or subscription. Such limits may be changed or introduced for operational, technical, commercial, or security reasons, subject to applicable commitments.
GlobalERPfy Coins
GlobalERPfy Coins ("Coins") are prepaid digital service credits that may be used to obtain eligible GlobalERPfy services like Subscription Renewal and, or upgrade storage limits, or other services as specified by GlobalERPfy. Coins are not legal tender, currency, a bank deposit, security, investment, or financial instrument. All obtained Coins cannot be refunded/returned under any circumstances and only it can be used for renewal or upgrade the subscription.
Purchase of GlobalERPfy Coins
Customers may purchase GlobalERPfy Coins directly through authorized payment channels or through authorized GlobalERPfy resellers, where available. The Customer is responsible for ensuring that Coins are purchased only through authorized channels.
Authorized Resellers
GlobalERPfy may appoint authorized local resellers, distributors, agents, or business partners to sell GlobalERPfy Coins or other services. An authorized reseller may have separate commercial terms with the Customer. GlobalERPfy is not responsible for unauthorized persons claiming to sell GlobalERPfy Coins.
Reseller Payments
Where Coins are purchased from a reseller, the Customer must comply with the reseller applicable payment and commercial terms. Customers must ensure coins credit to his account prior to pay the reseller. GlobalERPfy will not be responsible for any fraudulent activities by either reseller or customer.
Coin Activation
Coins purchased through a reseller or other authorized channel normally activated instantaneously to customer account. In case of purchased coins are not updated in to the customer dashboard, GlobalERPfy strongly recommend customers not to pay the reseller. If paid without coin credit to customer account GlobalERPfy is not responsible under any circumstances.
Coin Value and Usage
The number of Coins required for a particular service, subscription, renewal, or upgrade may vary according to GlobalERPfy published or applicable pricing. GlobalERPfy may modify Coin consumption rates for future transactions its terms and conditions without any further notice to the customer.
Coins Are Non-Transferable
GlobalERPfy Coins may not be refunded, sold, transferred, exchanged, gifted, assigned, pledged under any circumstances. Also it not permitted or possible to transferred between Customer accounts.
Coins Are Not Cash
Coins have no cash value and cannot be redeemed for cash or treated as a bank balance. It can only be used for renew or upgrade subscription.
Coin Expiry
Coins has no expiry date unless the account is frozen due to any reasons like fraudulent, or any misuse of GlobalERPfy. Also the Account will become automatic frozen if subscription validity ended and not renewed for more than one year, in such condition Available Coins will expire.
Unused Coins
Unused Coins can be used for future renew or upgrade purposes unless the account is frozen state. And those Coins do not create an obligation on GlobalERPfy to provide cash reimbursement, interest, compensation, or other monetary value.
Refunds
Payments, Coins, subscriptions, or services are not refundable under any circumstances by GlobalERPfy.
Fraudulent Transactions
GlobalERPfy may investigate, suspend, reverse, cancel, or restrict Coins or transactions associated with suspected fraud, unauthorized payments, chargebacks, payment disputes, abuse, reseller misconduct, or violations of these Terms, subject to applicable law.
Pricing and Taxes
Prices, Coin packages, subscriptions, service charges, taxes, duties, payment-processing fees, and other charges may vary by country, currency, service, reseller, or applicable tax requirements. The Customer is responsible for applicable taxes unless otherwise required by law or expressly stated by GlobalERPfy.
Payment Providers
Payments may be processed by third-party payment providers. Customers agree to comply with the applicable terms of those payment providers. GlobalERPfy is not responsible for failures caused solely by third-party payment-processing systems and their terms and conditions will applicable.
Third-Party Services and Integrations
GlobalERPfy may integrate with third-party applications, payment providers, cloud services, APIs, software, or other external services. Use of such services may be subject to separate third-party terms and privacy policies. GlobalERPfy does not guarantee the continued availability, functionality, security, or compatibility of third-party services.
Intellectual Property
GlobalERPfy and its licensors retain all rights, title, and interest in the GlobalERPfy software, platform, website, interface, trademarks, logos, designs, documentation, technology, source code, databases, workflows, methodologies, and other proprietary materials, except for Customer Content and third-party materials.
Limited License to Customer
Subject to these Terms and applicable payment or subscription requirements, GlobalERPfy grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the applicable GlobalERPfy services for the Customers legitimate internal business purposes.
Restrictions on Software
Customers must not copy, modify, reverse engineer, decompile, disassemble, attempt to discover source code, create derivative works from, resell, sublicense, lease, distribute, or commercially exploit GlobalERPfy software or services except where expressly authorized in writing by GlobalERPfy or permitted by applicable law.
GlobalERPfy Branding
Customers must not use the GlobalERPfy name, trademarks, logos, branding, or other intellectual property in a manner that suggests unauthorized endorsement, ownership, partnership, or affiliation without prior written permission.
Confidential Information
Each party may receive confidential information belonging to the other party. Each party agrees to use reasonable measures to protect confidential information and not disclose it to unauthorized persons, except where disclosure is required by law, necessary to provide the services, or otherwise authorized.
Privacy and Personal Data
GlobalERPfy may collect and process account information, usage information, technical information, and other personal data as necessary to provide and operate the services. Such processing will be applicable under GlobalERPfy Privacy Policy.
Customer Compliance With Privacy Laws
Customers are responsible for ensuring that their use of GlobalERPfy and their collection, upload, storage, processing, and sharing of personal data comply with laws applicable to them, including obtaining required notices, consents, permissions, and legal bases where applicable.
Security Measures
GlobalERPfy will implement reasonable technical and organizational measures appropriate to the nature of its services to protect its systems and information. However, no internet-based system can be guaranteed to be completely secure.
Service Availability
GlobalERPfy will make reasonable efforts to maintain service availability but does not guarantee uninterrupted, error-free, or continuous operation. Services may be unavailable because of maintenance, upgrades, technical failures, security incidents, network problems, third-party failures, force majeure events, or other circumstances beyond reasonable control.
Scheduled Maintenance
GlobalERPfy may temporarily suspend or restrict access for maintenance, upgrades, security improvements, infrastructure changes, emergency repairs, or other operational requirements. Where reasonably practical, GlobalERPfy may provide advance notice of planned maintenance.
No Professional Advice
GlobalERPfy is a technology platform and does not provide legal, accounting, tax, financial, medical, engineering, regulatory, or other professional advice unless a specific service expressly states otherwise.
Customer Support
GlobalERPfy may provide technical support through available channels and according to applicable support plans. Support availability, response times, and service levels may vary by Customer plan or service.
Service Plans and Subscriptions
Certain GlobalERPfy features may require a subscription, service plan, minimum commitment, or payment. The applicable commercial terms will be presented during purchase, activation, or subscription.
Changes to Services
GlobalERPfy may add, modify, improve, replace, restrict, or discontinue features, modules, interfaces, or services. Where a material change substantially affects a paid service, GlobalERPfy may provide notice or without notice as per its policy
Account Suspension
GlobalERPfy may temporarily suspend or restrict an account where reasonably necessary to protect GlobalERPfy, its customers, third parties, or the platform; investigate suspected fraud or abuse; address security risks; enforce usage limits; comply with law; or address non-payment or violations of these Terms.
Account Termination
GlobalERPfy may terminate an account for material violation of these Terms, fraudulent activity, unlawful use, prolonged inactivity where permitted, non-payment, security risks, or other legitimate reasons, subject to applicable law and contractual obligations.
Customer Account Closure
Customers may request closure of their account subject to applicable service terms. Customers should download or export required Customer Content before closure. Account closure may result in deletion of data after the applicable retention period and a account closing charges will be applicable.
Abuse and Misuse
GlobalERPfy may take reasonable action against accounts involved in abuse, fraud, unauthorized access, excessive automated requests, security attacks, malicious activity, infringement, or other misuse of the platform.
Monitoring and Security Investigation
To protect the platform and users, GlobalERPfy may monitor technical activity, usage patterns, security events, and system performance to the extent reasonably necessary and permitted by applicable law.
Lawful Requests
GlobalERPfy may disclose Customer information or Customer Content where required by applicable law, court order, governmental authority, legal process, or where reasonably necessary to protect rights, safety, security, or property, subject to applicable legal requirements.
Disclaimer of Warranties
To the maximum extent permitted by applicable law, GlobalERPfy provides its services on an "as available" and applicable "as is" basis and disclaims warranties that are not expressly provided, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, or error-free operation, subject to mandatory legal rights that cannot be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, GlobalERPfy will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, loss of business, loss of opportunity, loss of goodwill, loss of anticipated savings, or loss of data arising from use or inability to use the services.
Customer Business Decisions
The Customer is solely responsible for business decisions, transactions, financial decisions, regulatory submissions, document approvals, and other actions taken using information or functionality provided through GlobalERPfy.
Force Majeure
GlobalERPfy will not be responsible for delay or failure caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, epidemics, governmental actions, power failures, telecommunications failures, internet outages, cyber incidents, labor disputes, or failures of third-party infrastructure.
Geographic Availability
GlobalERPfy may not make every service, payment method, feature, reseller program, or functionality available in every country or jurisdiction. GlobalERPfy may restrict availability where required by law, regulation, sanctions, commercial requirements, technical limitations, or risk controls.
Communications
By registering an account, the Customer agrees that GlobalERPfy may send necessary service-related communications, including account notifications, security alerts, invoices, payment notifications, maintenance notices, policy updates, and other operational communications. Marketing communications may be subject to applicable consent and opt-out requirements.
Electronic Records and Consent
The Customer agrees that electronic records, electronic acceptance, account activity logs, electronic communications, and electronic confirmations may be used as evidence of transactions and acceptance to the extent permitted by applicable GlobalERPfy Policy.
Changes to These Terms
GlobalERPfy may update these Terms from time to time to reflect changes in services, technology, legal requirements, security practices, business operations, or other legitimate reasons. The updated version will be published through appropriate GlobalERPfy channels. Continued use then after the updated Terms constitutes applicable to all customers.
No Partnership
Nothing in these Terms creates a partnership, joint venture, employment, franchise, agency, or fiduciary relationship between GlobalERPfy and the Customer unless expressly agreed in writing.
Third-Party Beneficiaries
Unless expressly stated otherwise, these Terms do not create rights for third parties to enforce any provision of this Agreement.
Governing Law
These Terms will be governed by the laws of INDIA / JURISDICTION CHENNAI, without regard to conflict-of-law principles, except to the extent mandatory laws applicable to the Customer cannot be excluded.
Language
These Terms may be made available only in ENGLISH language.
Age Restrictions
GlobalERPfy services are intended for persons with full consciousness and who are legally capable of entering into contractual agreements. Where applicable law imposes minimum age requirements, Customers must comply with those requirements.
Business Continuity
Customers are responsible for maintaining appropriate business continuity procedures, including independent backups and alternative processes where GlobalERPfy is critical to their operations.
Promotional Offers
GlobalERPfy may provide promotional credits, discounts, trials, bonus Coins, referral benefits, or other offers. Such offers may have separate conditions, expiry dates, eligibility requirements, and usage restrictions. Promotional benefits have no cash value.
Unauthorized Resellers and Fraudulent Offers
Customers should verify that a reseller is authorized by GlobalERPfy before purchasing Coins or services. GlobalERPfy may refuse to honor transactions obtained through unauthorized channels, fraudulent activity, manipulated payment records, or other illegitimate means.
No Guarantee of Business Results
GlobalERPfy does not guarantee that use of its services will result in increased revenue, reduced costs, improved productivity, regulatory compliance, business continuity, or any particular commercial outcome.
Changes in Customer Information
Customers must maintain accurate billing, contact, organization, and user information. GlobalERPfy may rely on the information maintained in the Customer account for service and administrative purposes.
Multiple Users
Where a Customer account subscribed Plan permits multiple users, the Customer is responsible for assigning appropriate permissions and access levels and for ensuring that each authorized user complies with these Terms.
Administrative Access
Account administrators may have the ability to create users, assign permissions, access documents, configure workflows, manage Coins, or perform other administrative functions. Customers are responsible for properly controlling administrator privileges.
Third-Party Intellectual Property
Customers must not upload, store, distribute, or process third-party copyrighted, trademarked, confidential, or proprietary materials through GlobalERPfy unless they have the necessary rights or authorization.
Unauthorized System Access
Attempting to access another Customer account, restricted system areas, administrative interfaces, databases, servers, or other protected resources without authorization is prohibited.
Survival of Terms
Provisions relating to intellectual property, confidentiality, payment obligations, Customer Content, disclaimers, limitations of liability, indemnification, dispute resolution, governing law, and any other provisions intended by their nature to survive termination will continue after termination.
Contact and Notices
Official notices relating to the GlobalERPfy services or these Terms may be delivered through the Customer registered email address, account notification, website, application, or other reasonable electronic communication method. Customers are responsible for maintaining access to their registered contact information.
Acceptance and Continued Use
By selecting "I Agree", checking an acceptance box, registering an account, logging into GlobalERPfy after being presented with these Terms, purchasing Coins, or continuing to use the services after the applicable effective date, the Customer acknowledges acceptance of these Terms to the extent permitted by applicable law.
Final Customer Declaration
The Customer confirms that the information provided during registration is accurate, that the Customer has authority to use the account and services, and that the Customer agrees to comply with these Terms, applicable policies, and all laws applicable to the Customer use of GlobalERPfy.
I/We (the Customer) hereby confirmed that completely read and accepted all above stated Terms & Conditions with my complete consciousness.